Question 1

How do the three products fit together?

Accepted Answer

Restaurants publish their menu once with HealthBlokk for Restaurants. The Diner App and the Nutrition Coach read from the same verified allergen data, so diners see what a kitchen has actually confirmed.

Question 2

Who is behind HealthBlokk?

Accepted Answer

Joize FlexCo, a company in Dornbirn, Austria. The full company details are in the imprint.

Question 3

Where is my data stored?

Accepted Answer

In the EU, under the GDPR. We never sell personal or health data, and we never use it for advertising.

Question 4

Can I try it without an account?

Accepted Answer

Yes. Upload a photo or PDF of your menu, and in about a minute every dish comes back with its ingredients and allergens. You only need an account once you want to keep the result.

Question 5

Do I have to type up my menu?

Accepted Answer

No. Upload a photo or a PDF and the dishes are read for you. Everything can still be corrected by hand afterwards.

Question 6

What is included in the free plan?

Accepted Answer

The management side: upload your menu, maintain dishes and prices, create recipes. For as long as you like, without a credit card.

Question 7

What does Premium add?

Accepted Answer

Everything your guests see: the digital menu by QR code, the printable menu, allergen labelling and nutrition on the menu, the weekly menu, and order and pay at the table.

Question 8

Is the allergen labelling legally safe?

Accepted Answer

We label the 14 declarable allergens per ingredient and mark what is estimated and what your kitchen has confirmed. Responsibility for accuracy stays with the business, which is why every entry can be checked and changed.

Question 9

Does it work on mobile?

Accepted Answer

Yes, on both sides. Guests see the menu on their phone, and you can run the portal from yours.

Question 10

What happens if I cancel?

Accepted Answer

The digital menu and the QR codes are switched off. Printed codes then lead nowhere, so take them off the tables. Your dishes, recipes and prices stay in the free plan for as long as you like.

Question 11

How do I log in?

Accepted Answer

Use Restaurant login at the top of any page, or go straight to healthblokk.business/login.

Question 12

What does the Diner App do?

Accepted Answer

You set your allergens and diet once. The app then shows the restaurants, cafés and bakeries near you that cater to them, and which dishes fit.

Question 13

Is it free?

Accepted Answer

Yes. The Diner App is free for iPhone and iPad.

Question 14

Where does the allergen information come from?

Accepted Answer

Partner restaurants share their menus with us dish by dish. For other places we make recommendations from their menus and from what kitchens tell us, and we show where the information came from.

Question 15

Can I rely on it with a severe allergy?

Accepted Answer

Use it to find places, not to replace caution. Kitchens change, so we recommend rather than promise. Always tell the staff about your allergy, and carry your emergency medication.

Question 16

My favourite restaurant is missing. What can I do?

Accepted Answer

Tell them about HealthBlokk for Restaurants. Getting listed is free.

Question 17

Do I need to download an app?

Accepted Answer

No. The coach lives in Apple Messages: you text a number and it texts back, like a friend. It works on iPhone, iPad and Mac. Android is not supported yet, and WhatsApp is next.

Question 18

What does it cost?

Accepted Answer

The free plan includes 25 coach replies a month, with no card. Coach is €19.99 a month, or €9.99 at the founding price for early members. Performance is €49 a month. Both paid plans start with 7 days free.

Question 19

How is this different from asking ChatGPT?

Accepted Answer

Your coach knows you: your allergies, your goals and your past reactions, and it remembers them between chats. It also acts: it plans meals and finds safe places to eat. A general chatbot does neither.

Question 20

Will my health data be sold or shared?

Accepted Answer

No. Your health data is stored encrypted, never sold and never used for advertising. You can delete it any time with one text.

Question 21

Is this medical advice?

Accepted Answer

HealthBlokk helps you plan and decide. It does not diagnose, and it cannot see inside a kitchen. With a severe allergy, work with your doctor or dietitian.

Questions and answers

HealthBlokk

For Restaurants

Diner App

Nutrition Coach

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