Privacy Policy

Last updated: October 29, 2025

Introduction

Healthblokk ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application and services (collectively, the "Services"). Please read this privacy policy carefully.

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Services.

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us when you register for an account, use our Services, or contact us. This may include:

  • Name and contact information (email address, phone number)
  • Dietary restrictions and food allergies
  • Health-related information you choose to share
  • Location data (city, postal code)
  • Account credentials
  • Payment information (processed securely through third-party payment processors)

1.2 Automatically Collected Information

When you access our Services, we automatically collect certain information about your device and usage, including:

  • IP address and browser type
  • Operating system and device information
  • Usage data (pages visited, time spent, features used)
  • Cookies and similar tracking technologies

1.3 Information from Third Parties

We may receive information about you from our partner restaurants, verified health specialists, and other third-party sources to enhance our Services and verify the accuracy of our data.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our Services
  • To personalize restaurant recommendations based on your dietary needs
  • To process your transactions and send related information
  • To communicate with you about updates, promotions, and important notices
  • To respond to your inquiries and provide customer support
  • To monitor and analyze usage patterns and trends
  • To detect, prevent, and address technical issues and fraudulent activity
  • To comply with legal obligations and enforce our Terms of Service
  • To verify restaurant meal data and maintain our immutable verification system

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

3.2 Partner Restaurants

With your consent, we may share relevant dietary information with partner restaurants to help them provide safe meal options for you.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.4 Business Transfers

In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company, your information may be transferred.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Services and store certain information. Cookies are files with small amounts of data that are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted or expire).

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you
  • Correction: You can request that we correct inaccurate or incomplete information
  • Deletion: You can request that we delete your personal information
  • Portability: You can request a copy of your information in a portable format
  • Opt-out: You can opt out of marketing communications at any time
  • Restriction: You can request that we restrict processing of your information

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • Encryption of data in transit and at rest
  • Blockchain technology for immutable verification records
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Secure payment processing through certified third-party providers

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so we can delete such information.

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our Services, you consent to the transfer of your information to these locations.

10. Third-Party Links

Our Services may contain links to third-party websites or services that are not owned or controlled by Healthblokk. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

We recommend that you review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Healthblokk

Email: privacy@healthblokk.com

Phone: +43 660 133 92 52

Address: Marktstrasse 37, Vorarlberg Austria 🇦🇹

This Privacy Policy is designed to comply with GDPR, CCPA, and other applicable data protection regulations. By using our Services, you acknowledge that you have read and understood this Privacy Policy.